Centric Consulting volunteers support Mint Hill nonprofit through Salesforce implementation and optimization
Servant’s Heart is a nonprofit organization and community boutique with a mission to assist Mint Hill community members with necessities for daily living. The vision of Servant’s Heart is to be the primary location for assistance in their community, compassionately providing resources with respect and dignity to those in need. Through their assistance programs and community boutique, they hope to guide community members in need toward financial stability.
Servant’s Heart has served the Mint Hill (Southeast Charlotte) community since 2016. In the last few years, the organization has experienced significant growth and needs a data management tool to support their growing operations. They have decided to replace their previous program with Salesforce, which can manage their client data, metrics, and reporting. The organization would like assistance migrating data and customizing Salesforce to best fit their client management processes.
Through this Community Impact Project, Apparo paired the organization with a dedicated skilled volunteer team from Centric Consulting. Volunteers will work alongside Servant’s Heart to implement Salesforce and create recommendations for optimizations and customizations based on the nonprofit’s needs. Teams are hopeful that this work will create many increased organizational efficiencies and ultimately bolster the nonprofit’s ability to fulfill their mission of being the primary location for assistance for their community members.
Servan’t Heart Nonprofit Team: Kim Rhodarmer, Founder and Executive Director
Centric Consulting Volunteer Team: Jennifer Elliot, TJ Felice, Glenda Earnhardt, Finn Sullivan, Allie Jagger, Lukas Suders
