Skilled volunteer team assesses business processes at Lutzie 43 Foundation to help expand nonprofit programming reach of life-saving safe driving education to new cities and states
Sponsored by Mauser Packaging Solutions
Lutzie 43 Foundation has a multi-year partnership with Georgia Department of Transportation (GDOT) to provide Safe Driving Summits. Currently, approximately 300 students are served through each of these summits. The summits take place across the state, gathering students from local high schools to hear from experts about safe driving. Students attend breakout sessions led by leaders such as law enforcement agencies, healthcare companies, trucking organizations, and more to provide students with tips and tools to prioritize safety behind the wheel. The Lutzie 43 Foundation‘s 43 Key Seconds initiative and the GDOT’s Drive Alert, Arrive Alive campaign will educate students during the Safe Driving Summit and help them make better decisions behind the wheel.
The Lutzie team reached out to Apparo for help with identifying ways to improve nonprofit business processes and document these into their existing playbook, so that they can replicate these summits in other cities and states. They also needed recommendations on improving communications to recruit schools and more participants, best practices for pre/post survey response, waivers, permissions slips, etc. and collecting data from surveys and event participates to create metrics to effectively share with GDOT.
Apparo matched them to a skilled volunteer team, including those from CapTech Consulting, Bank of America, and Mauser Packaging Solutions, to document current processes related to their Safe Driving Summit. Through this Community Impact Project, volunteers identified gaps, pain points, risks, and inefficiencies and made recommendations for improvement.
- Nonprofit Team: Lutzie 43
- Mike Lutzenkirchen, Bill Butler, Abby Forristall
- Volunteer Team:
- CapTech: James Snavely, Brent Karickhoff, Scott Kuhlke
- Mauser Packaging Solutions: Tony Patel, Mark Bartscherer
- Bank of America: Bonnie Hayes
- Sponsor: Mauser Packaging Solutions
- Nonprofit Team: Lutzie 43
The skilled volunteer team interviewed the staff at Lutzie 43 Foundation to understand their current processes related to the Safe Driving Summit, including recruitment, surveys, and technology. After several weeks of staff interviews, the skilled volunteers documented their process findings and recommendations for improvement. The Lutzie 43 Foundation team will put this to work to improve processes and increase efficiencies moving forward. Through this Community Impact Project, the Lutzie 43 Foundation received $20,475 of consulting services, a 40X return on their investment.
Process improvement recommendations will support the organization’s goal of expanding to new markets and delivering their mission to more people
The Lutzie team shares the following anticipated impact:
- Increased survey responses through improved ease of use
- Improved ability to share results and ROI with key stakeholders, helping to ensure continued relationships and investment
- Streamlined recruitment process allows better tracking of outreach and responses
- Improved recruitment and relationship tracking through Salesforce
- Reduced keyman risk through documented processes
Lutzie Foundation team shares their appreciation: “We recognized the need…for business processes development to support the Lutzie 43 Foundation’s delivering of the Summits on behalf of our partner – Georgia Department of Transportation. The volunteers utilized their resources within their respective businesses to help us adjust our business processes and how to better utilize our survey data to further our mission to end distracted, impaired and unsafe driving”
Bonnie Hayes (Bank of America) volunteer, shares her thanks: “I’ve appreciated being introduced to both Apparo and the Lutzie 43 Foundation non-profit organizations, both with great causes and missions. It was a great collaborative experience across all the teams (Apparo, Lutzie 43 Foundation, and the other volunteers). I look forward to another opportunity to support another wonderful and important CIP in the future as a result of my first-time experience with this team!!”