BlueLinx volunteers provide data management support for Georgia nonprofit with 20+ years of community data
StreetWise Georgia aims to be a one-stop resource center for the community to help struggling families move toward independent functioning. Their mission is to offer the necessary physical, emotional, mental, and spiritual tools to help people stabilize their lives, improve their environment, and move from a state of dependency to a state of well-being and self-sufficiency.
The organization’s Client Services department, which oversees the collection and management of data, found themselves struggling under the weight of over two decades’ worth of data that has been managed without the benefit of a comprehensive, forward-facing plan for management. While the department would benefit from an overall analysis to identify redundancies and opportunities for streamlining processes, the immediate priority is to find a tool to replace a large, 15-year-old Excel spreadsheet that contains demographic data for more than 6,000 families. The spreadsheet requires significant manual management and puts the organization at risk for data loss due to the lack of a robust backup strategy.
StreetWise records limited data in Oasis Insight and Virtuous to satisfy external requirements and manage donor and volunteer data. They do not want client data housed in either of those tools, therefore, the focus of this Community Impact Project with Apparo is to identify a platform for collecting and managing client data. The StreetWise team is particularly interested in a platform that can integrate with Acuity Scheduling, their current appointment booking system. Apparo matched the organization with a team of skilled volunteers who will work alongside StreetWise to assess current data management and business processes to identify areas for improvements including a new software tool, opportunities for integrating platforms, and streamlining business processes, bolstering the organization’s ability to fulfill their nonprofit mission.
Streetwise Nonprofit Team: Tracy Joseph, Maria Fallo, Dominique Tedder
BlueLinx Skilled Volunteer Team: Jeffrey Hallmark, Jimmy Allcorn, John Van Zelst, Kage Dees, Praveen Gautam, Ron Allard, Sara Houston, Shree Iyer, Stephanie Anderson-Hyde