Bank of America Skilled Volunteers Assess Data Management Systems with Charlotte Family Housing
Charlotte Family Housing’s (CFH) mission is to empower working families experiencing homelessness to achieve life-long self-sufficiency through shelter, housing, supportive services, and advocacy. They understand the importance of obtaining support for our families in the public and private sectors; to build and strengthen our community one family at a time. CFH believes in the power of “we”. CFH works with various partners: nonprofit organizations, housing providers, and volunteers to provide information and access to resources for our families.
Charlotte Family Housing is considering transitioning from their current donor management system and has recently parted ways with their volunteer management system. The organization would like assistance identifying one solution that can manage both their donors and volunteers.
Through this Apparo Community Impact Project, a Bank of America volunteer team will work alongside CFH to assess their current donor and volunteer management business processes. Based on the findings of the assessment, the team will create a business process and requirements document. Once this step is complete, the team will conduct research, provide demonstrations, and assist with selecting a data management system that best fits the business processes and requirements identified.
Charlotte Family Housing Nonprofit Participants: Elizabeth Kurtz – Executive Director, Alice Marleaux – Chief Engagement Officer, Dan Sellers – COO
Bank of America Skilled Volunteer Team: Mary Beth Ledet, Rupa Paregi, Selina Almasarwah, Annapporna (Anna) Pathi, Amarra Ghani
Student Skilled Volunteer: Ronit Dey
Bank of America Change Agents: Darnita Cistrunk, Monica Gale