G.A.I.N. – powered by Lowe’s
Skilled volunteers worked with Memory and Movement Charlotte to refresh their technology plan to keep up with their current organizational needs.
Memory & Movement Charlotte (MMC) is devoted to meeting the medical, safety and behavioral needs of patients with Alzheimer’s, Parkinson’s and other forms of memory and movement disorders. Using a time-and-attention model, MMC develops a care plan for each patient. At the same time, caregivers receive continuing education, and time to ask questions and express concerns. No one is turned away.
In 2021, Memory and Movement Charlotte worked with skilled volunteers to create a robust Technology Plan. Since the completion of this project, MMC has had several changes to their organization and needed a technology plan refresh. As a part of G.A.I.N., an Apparo program generously sponsored by Lowe’s and EY, MMC embarked on the next phase of their journey to refresh their Technology Plan. During this project, skilled volunteers reviewed MMC technology framework and organizational changes made since the finalization of the last technology plan in February 2021. Based on this information, the volunteer team updated the current state of technology at MMC and provide a prioritized 2-3 year plan and roadmap of recommendations along with budget estimates.
As a result of this project, MMC will increase operating efficiencies and reduce cybersecurity risks. A few examples of improvements that will result because of this project are:
- Robust onboarding and offboarding checklist that will allow their team to more efficiently onboard and offboard employees, service providers and partners.
- Improved security awareness among staff
- Confirmation that their cloud-based solutions are using appropriate levels of security
- Implemented a plan that will reduce downtime in the event of an internet outage
Janet LeClair, MMC Executive Director, shared her excitement about the project, “Completing the Tech Plan refresh project was tangible evidence of the progress Memory & Movement Charlotte has made over the past two years . The G.A.I.N grant, with the support of the Apparo team and our volunteer project leader, Bill Hammelman, enabled us to identify and remediate gaps in our Technology infrastructure and protocols and reduce overall risk to the organization. Additionally, the implementation of SharePoint has enhanced our internal communication protocols and streamlined our day-to-day operation. We are very grateful to Apparo for their support over the past two years.”
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Volunteers contributed 33 hours and delivered a project worth $6825.
Hammelman facilitated the project and shared his experience with the project team, stating, “I’m proud of the work this team did to build upon the technology plan produced at the beginning of the G.A.I.N program and take the strategic recommendations to the next level. Allen Kim and Chad Browninger brought amazing talent to the table, and Janet LeClair was a steadfast champion for implementing the recommendations. It was a great to have been a part of this project.”
Browninger and Kim were also excited to share about their work with MMC:
- “It was great working with Janet LeClair on the 2022 Tech Plan Refresh for Memory and Movement. I was very impressed with all the work Memory and Movement did over the past year to implement the recommendations made in the original tech plan. I believe they will greatly benefit from the additional recommendations we made this year and look forward to seeing them advance and mature their cloud data management and security procedures.” Chad Browninger
- “It was great working with Janet LeClair, as always. She is always so gracious and thankful. It was great to see the wonderful progress that Memory & Movement Charlotte has made since last year’s technology plan. Hopefully, this year’s technology plan will provide as much, if not more, value to MMC.” Allen Kim