Raksha, Inc. is seeking a skilled volunteer team to assess their overall business processes for their programming.
Raksha, meaning protection in several South Asian languages, is a Georgia-based nonprofit organization for the South Asian Community. Founded in 1995, Raksha addresses social issues within our South Asian community such as family and sexual violence and divorce, as well as issues concerning children, senior citizens and new immigrants. Though they primarily serve the South Asian community, they provide services to all those who face similar barriers to justice, regardless of ability, country of origin, race, religion, caste, socioeconomic status, gender identity, age, immigration status, or sexual orientation.
People, Process, and Technology are the three primary areas that power an organization. In order to ensure that Raksha is maximizing the use of each of these components, they are looking to work with a group of skilled volunteers to document current state business processes across their organization. Areas of focus will include client programs and services, donor data and management, fundraising and development, accounting and finances as well as volunteer engagement. The team will identify current pain points, quick wins and provide prioritized recommendations. This work will be a foundational step to allow Raksha to have a clear picture of their organization as well as recommended changes that will allow them to better plan for the future.
Key Project Steps:
- Documentation of current state processes and identification of the role of people, process and technology within each. In addition, the team will include documentation of a high-level customer experience with a technology lens. The documentation will include the identification of risks, pain points and inefficiencies.
- Prioritized process and technology recommendations. Identification of quick wins (simple changes that will result in significant improvement) as well as longer term recommendations.
- Recommended timeline and cost for implementation of each recommendation
Raksha, Inc. is based in Atlanta, GA but all volunteer work can be done virtually.