Apparo’s support since 2013 has been “transformative” and is fundamental to Mental Health America (MHA) of Central Carolinas’ current ability to work and serve their constituents remotely.
Working together through our Tech Therapy and Simplicity programs, Apparo helped transition MHA to laptops and working in the cloud via use of Office 365 and SharePoint. Additionally, Apparo advised on their decision to move to Salesforce.
Kathy Rogers, Executive Director of MHA of Central Carolinas, shares, “Moving to the cloud with Apparo has been transformative, even before this crisis. We would not have been as nimble and would not have been able to move to a virtual environment without those tools. Without Apparo’s past assistance, we would be quite lost in this environment.”
“As our staff work with parents and caregivers, and provide education and resources virtually, they are able to keep track of their work in Salesforce. It’s imperative that we have this data so that we are ready to hit the ground running when this is behind us. There are going to be so many new needs that will require additional funding. Because of our use of Salesforce, we’ll have the data we need to be able to tell our story to funders, donors and the general public,” Kathy explains.
She continues, “We have had to pivot. We do a lot of work with parents and caregivers who have children with mental health, behavioral and emotional issues. Our Family Partners are trying to stay as connected as possible with them, virtually.” To this end, MHA has been working towards many new initiatives:
- Launching first virtual support group with parents
- Conducting first virtual suicide prevention training
- Conducting first virtual parenting training
- Hosting new virtual program, Mental Health Matters
- Evaluating other virtual content to help support their clients around emotional health and coping skills.
Kathy adds, “All of the resources that Apparo is providing at this time are very helpful from an ED standpoint because not only do we have to continue to serve the community, but also serve our staff.”