SEI skilled volunteer team will conduct an assessment of current data management systems at Digi-Bridge and assist with selecting a CRM application
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Digi-Bridge provides state-of-the art technology with world-class instruction. Scholars have hands-on, interactive opportunities to build, code, engineer, and actively learn about all things STEAM. Their master educators encourage multi-generational learning to deepen understanding of STEAM career opportunities. Their Digi-Bin curriculum provides comprehensive teaching and learning toolkits for any K-12 classroom or educational setting.
In 2014, Digi-Bridge was founded and started with STEAM Saturdays in 5 schools and 3 middle school robotics teams. Today, they have evolved to a full suite of STEAM programming in coordination with Title 1 and community schools. They are place-based within a school increasing family empowerment, college career readiness, and supporting schools in technology improvement. Their programming and reach have continued to grow– in 2022, they had 24 STEAMLab partners and 8 robotics teams.
Currently, Digi-Bridge tracks programmatic (enrollment, attendance, school partners, and curriculum) metrics and impact (donor, volunteer, student confidence and student knowledge) metrics manually on Google spreadsheets or paper logs. Every metric is put into a document by a staff member, evaluated by a staff member, and remains with that staff member’s files. Digi-Bridge would like to work with a skilled volunteer team to identify a comprehensive CRM (Customer Relationship Management) tool to help track program, volunteerism, and impact short-term and long-term outputs and outcomes toward their mission of advancing students in STEAM.
As their second G.A.I.N. project, Digi-Bridge will work alongside SEI volunteers to identify a CRM tool that best fits their needs. SEI volunteers will start by conducting a current state assessment to understand high-level processes and current applications used and identify potential gaps and pain points. With the support of their G.A.I.N. Mentor and Change Agent, volunteers will document the current state and the needs of the organization, then conduct marketplace research to find tools that both meet the requirements and the budget. The team will provide demonstrations and guide the evaluation of each tool to support Digi-Bridge in deciding which is best. After selecting a CRM tool, volunteers will provide advice for preparing for implementation of the new tool.
- Nonprofit Team: Digi-Bridge
- Alyssa Sharpe
- Meredith Banks
- Volunteer Team: SEI
- Lee Pierce
- Chris Saca
- Katie Halligan
- Michael Shugarman
- G.A.I.N. Mentor: Brad Richmond, Duke Energy
- Change Agent: Parris Smallwood, SEI