Accenture skilled volunteers will conduct a Salesforce integration for Children’s Flight of Hope to help increase efficiencies to support their growth.
Children’s Flight of Hope (CFOH) is changing the way kids with serious illnesses and injuries are treated through our mission of love, joy, and hope. Providing air transportation for young patients and their families grants access to specialized medical care that might otherwise be out of reach, which in turn encourages faster and safer recoveries.
CFOH reach out for help to support their significant growth. They would like to create efficiencies in their current business processes for each program and service so they can better understand the business requirements needed to track data and metrics. They use several applications to support their business and fundraising: Salesforce, MobileCause, and OneCause. Their technology initiative is to integrate MobileCause with Salesforce to eliminate duplicate data entry and allow their staff to be more effective and collaborative in supporting their operations, goals and strategic initiatives.
Apparo has matched them to a volunteer team from Accenture who will assess their current processes and use of Salesforce, MobileCause, and OneCause. During this assessment, the volunteer team will identify key process requirements needed for the integration. From there, the volunteer team will help CFOH integrate MobileCause / OneCause with their Salesforce tenant. The volunteer team will also work with CFOH to automate donor letters and recommendations to improve their check / donation recording process. This will enable better communication with donors and will increase staff efficiencies.
- Volunteer team:
- Accenture – Tertius Eksteen, Augustina Esonu, Kevin Kauffman, Oni Patel
- Nonprofit team: Carol Pyszkowski, Pat Nelli